How To Fix PS_DMND123 - Technical error when changing category. Contact technical support.

SAP Error Message - Details

• Message type: E = Error

• Message class: PS_DMND - Messages of Demand Object

• Message number: 123

• Message text: Technical error when changing category. Contact technical support.

Information for Technical Support
The deletion of the auxiliary node of category &V1& for demand &V2&
failed.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PS_DMND123 - Technical error when changing category. Contact technical support. ?

  The SAP error message "PS_DMND123 Technical error when changing category. Contact technical support." typically occurs in the context of SAP Project System (PS) when there is an issue related to demand management or project category changes. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system bugs.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the underlying data related to the project or demand management that prevent the system from processing the category change.
  Configuration Issues: Incorrect configuration settings in the Project System or related modules can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the category change.
  System Bugs: There may be a bug in the SAP system that is causing this error, especially if you are using a specific version or patch level.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with standard processes.
  
  Solutions:
  
  
  Check Data Consistency: 
  
  Use transaction codes like SE11 to check the database tables related to the project and demand management for any inconsistencies.
  Run consistency checks using transaction CNS0 or CNS1 to identify and resolve any inconsistencies.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the Project System (transaction SPRO) to ensure that they are set up correctly for the category you are trying to change.
  Check the settings for demand management and project categories.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to change the project category. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Check for Notes and Patches:
  
  Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific notes that address this issue or provide patches to fix bugs.
  
  
  
  Contact Technical Support:
  
  If the above steps do not resolve the issue, it may be necessary to contact SAP technical support. Provide them with detailed information about the error, including the transaction code, steps to reproduce the error, and any relevant logs or screenshots.
  
  
  
  Review Custom Code:
  
  If there are any custom developments in the system, review them to ensure they are not causing the issue. This may involve debugging the code or consulting with the development team.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CNS0 (Consistency Check), and SE11 (Data Dictionary).
  SAP Notes: Regularly check the SAP Support Portal for updates and notes related to your version of SAP.
  Documentation: Review SAP documentation for Project System and Demand Management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem persists, engaging with SAP support will be essential for a resolution.