How To Fix PS4S_STATUS016 - No documents found for which status confirmations can be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: PS4S_STATUS - Social Services: Status

• Message number: 016

• Message text: No documents found for which status confirmations can be sent

What causes this issue?

The system did not find any documents for which status confirmations can
be sent that matched your entry. This means that there were suitable
documents but your Customizing settings ('Define Status Confirmation')
prevent a status confirmation being sent for these documents.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PS4S_STATUS016 - No documents found for which status confirmations can be sent ?

  The SAP error message PS4S_STATUS016 indicates that there are no documents available for which status confirmations can be sent. This typically occurs in the context of project system (PS) or production planning (PP) modules when trying to send status updates or confirmations for a project or production order.
  Causes:
  
  No Open Documents: There may be no open or relevant documents (like project orders, production orders, etc.) that require status confirmation.
  Incorrect Selection Criteria: The selection criteria used to filter the documents may be too restrictive or incorrect, leading to no documents being found.
  Document Status: The documents that are available may not be in a status that allows for status confirmations to be sent.
  Authorization Issues: The user may not have the necessary authorizations to view or send confirmations for certain documents.
  System Configuration: There may be configuration issues in the system that prevent the identification of documents for status confirmation.
  
  Solutions:
  
  Check Document Availability: Verify that there are indeed open documents that require status confirmations. You can do this by checking the relevant project or production orders in the system.
  Review Selection Criteria: Ensure that the selection criteria used for fetching documents are correct and not overly restrictive. Adjust the criteria if necessary.
  Check Document Status: Look at the status of the documents you are trying to confirm. Ensure they are in a status that allows for confirmations (e.g., not completed or closed).
  User Authorizations: Confirm that the user has the necessary authorizations to access and send confirmations for the relevant documents.
  System Configuration: If the issue persists, consult with your SAP Basis or configuration team to check if there are any configuration settings that need to be adjusted.
  Transaction Codes: Use relevant transaction codes (like CJ20N for project management or CO02 for production orders) to manually check the status of documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to project and production management, such as CJ20N (Project Builder), CO02 (Change Production Order), and others.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the Project System and Production Planning modules for more insights on status confirmations and document management.
  
  If the problem continues after checking these areas, it may be beneficial to reach out to your SAP support team for further assistance.