How To Fix PS4S_STATUS013 - Unable to send bundle due to communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: PS4S_STATUS - Social Services: Status

• Message number: 013

• Message text: Unable to send bundle due to communication error

What causes this issue?

The system cannot call RFC destination &1.

System Response

Check your settings.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PS4S_STATUS013 - Unable to send bundle due to communication error ?

  The SAP error message PS4S_STATUS013 ("Unable to send bundle due to communication error") typically indicates that there is a communication issue when trying to send a bundle in the SAP system. This error can occur in various contexts, such as during data transfer, integration processes, or when using specific SAP modules.
  Causes:
  
  Network Issues: There may be a problem with the network connection between the SAP system and the target system or service.
  Configuration Errors: Incorrect configuration settings in the SAP system or the target system can lead to communication failures.
  Service Availability: The target service or system may be down or unavailable, leading to a failure in sending the bundle.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between systems.
  Protocol Mismatch: The communication protocol used may not be supported or correctly configured on either side.
  Timeouts: The operation may be timing out due to long processing times or delays in the network.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is a stable network connection between the SAP system and the target system. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the target system. Ensure that all necessary parameters are correctly set.
  Check Service Status: Confirm that the target service or system is up and running. If it is down, you may need to wait until it is restored.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow communication between the systems. Adjust settings as necessary.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the relevant configuration.
  Check Logs: Review the SAP application logs and system logs for more detailed error messages that can provide additional context about the communication failure.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module or functionality you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the error message PS4S_STATUS013. SAP frequently updates its knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Monitoring Tools: Utilize SAP monitoring tools to keep an eye on system performance and communication status, which can help in proactively identifying issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.