How To Fix PRP102 - WFM Core event handling: Project &1: Lock removal failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PRP - Project Resource Planning: General Messages

• Message number: 102

• Message text: WFM Core event handling: Project &1: Lock removal failed

What causes this issue?

A project assignment was changed by WFM Core. However, the
project &V1& could not be unlocked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the lock using the
<LS>Display and Delete Locks</> transaction (SM12).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP102 - WFM Core event handling: Project &1: Lock removal failed ?

  The SAP error message PRP102, which states "WFM Core event handling: Project &1: Lock removal failed," typically occurs in the context of Workforce Management (WFM) or project management within SAP. This error indicates that there was an issue with removing a lock on a project, which can prevent further processing or updates to that project.
  Causes:
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing the project, which prevents the system from removing the lock.
  System Errors: There may be underlying system issues, such as database inconsistencies or transaction failures, that are preventing the lock from being released.
  Configuration Issues: Incorrect configuration settings in the WFM module or related components can lead to locking issues.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold onto locks longer than expected, leading to this error.
  
  Solutions:
  
  Check for Concurrent Users: Verify if other users are currently working on the same project. If so, coordinate with them to ensure that they complete their tasks or log off.
  Transaction Monitoring: Use transaction codes like SM12 (to view and manage locks) to check for existing locks on the project. If you find locks that are no longer needed, you can remove them if you have the necessary authorizations.
  System Restart: In some cases, a system restart may help clear any lingering locks or issues.
  Review Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on why the lock removal failed.
  Configuration Review: Ensure that the WFM and project management configurations are set up correctly. Consult with your SAP Basis or technical team if necessary.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (lock entries), SM21 (system log), and SLG1 (application log) for troubleshooting.
  User Authorizations: Ensure that you have the necessary authorizations to manage locks and perform actions on the project.
  Documentation: Review SAP documentation related to WFM and project management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the PRP102 error effectively.