How To Fix PRP030 - No e-mail address found

SAP Error Message - Details

• Message type: E = Error

• Message class: PRP - Project Resource Planning: General Messages

• Message number: 030

• Message text: No e-mail address found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRP030 - No e-mail address found ?

  The SAP error message PRP030 "No e-mail address found" typically occurs when the system is trying to send an email notification, but it cannot find a valid email address associated with the user or recipient. This can happen in various scenarios, such as when sending alerts, notifications, or reports.
  Causes:
  
  Missing Email Address: The user profile does not have an email address assigned.
  Incorrect User Data: The email address may be incorrectly formatted or not updated in the user master data.
  User Not Maintained: The user may not be properly maintained in the system, or the user account may be locked or inactive.
  Organizational Data: The organizational data related to the user may not have the necessary email information.
  Email Configuration Issues: There may be issues with the email configuration in the SAP system.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the "Address" tab to ensure that a valid email address is entered.
  
  
  
  Update Email Address:
  
  If the email address is missing or incorrect, update it with a valid email address.
  
  
  
  Verify User Status:
  
  Ensure that the user account is active and not locked. If it is locked, unlock it.
  
  
  
  Check Organizational Data:
  
  If the email address is maintained in the organizational data, ensure that it is correctly set up.
  
  
  
  Email Configuration:
  
  Check the email configuration in the SAP system. This can include settings in transaction SCOT (SAPconnect) to ensure that the email sending functionality is properly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SU10: Mass User Maintenance (if you need to update multiple users)
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and email configuration.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  By following these steps, you should be able to resolve the PRP030 error and ensure that email notifications can be sent successfully.