How To Fix PROM_PROMOTER001 - Value invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: PROM_PROMOTER - Messages regarding Promoter API

• Message number: 001

• Message text: Value invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PROM_PROMOTER001 - Value invalid ?

  The SAP error message PROM_PROMOTER001: Value invalid typically occurs in the context of promotions or pricing conditions within the SAP system, particularly in modules related to sales and distribution (SD) or promotions management. This error indicates that a value entered for a promotion or pricing condition is not valid according to the system's configuration or business rules.
  Causes:
  
  Invalid Value Entry: The value entered for a promotion (e.g., discount percentage, promotional price) does not conform to the expected format or range defined in the system.
  Missing Master Data: The promotion may reference master data (like customer, material, or condition records) that is incomplete or not set up correctly.
  Configuration Issues: The promotion configuration in the system may not be set up correctly, leading to invalid values being processed.
  Data Type Mismatch: The value entered may not match the expected data type (e.g., entering a string where a numeric value is expected).
  Business Rules Violation: The value may violate specific business rules or constraints defined in the system.
  
  Solutions:
  
  Check Input Values: Review the values you are entering for the promotion. Ensure they are within the acceptable range and format as defined in the system.
  Verify Master Data: Ensure that all relevant master data (customers, materials, etc.) is correctly set up and active in the system.
  Review Configuration: Check the configuration settings for promotions in the SAP system. Ensure that all necessary settings are correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on valid values for the promotion you are trying to create or modify.
  Error Logs: Check the system logs for more detailed error messages that may provide additional context about the issue.
  Testing: If possible, test the promotion with different values to identify which specific value is causing the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the PROM_PROMOTER001 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like VK11, VK12, VK13 for condition records) that may help in managing promotions and pricing conditions.
  User Roles: Ensure that you have the necessary authorizations to create or modify promotions in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the PROM_PROMOTER001 error in your SAP system.