How To Fix PRJ_CIF_LOG255 - Network &: Error while converting units; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: PRJ_CIF_LOG - CIF Application Log Messages for Networks

• Message number: 255

• Message text: Network &: Error while converting units; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRJ_CIF_LOG255 - Network &: Error while converting units; contact technical support ?

  The SAP error message PRJ_CIF_LOG255, which states "Network &: Error while converting units; contact technical support," typically occurs in the context of the CIF (Core Interface) when there are issues related to unit conversion during the transfer of data between SAP systems, such as between SAP ERP and SAP APO (Advanced Planning and Optimization).
  Causes:
  
  
  Unit of Measure (UoM) Issues: The error often arises when there are discrepancies in the units of measure defined in the master data. For example, if a material is defined in different units in the ERP and APO systems, it can lead to conversion errors.
  
  
  Missing or Incorrect Configuration: If the unit of measure conversion settings are not properly configured in the system, it can lead to errors during data transfer.
  
  
  Data Inconsistencies: Inconsistent or incorrect data in the master data (like material master, BOM, etc.) can also trigger this error.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements that manipulate unit conversions, they may not be functioning correctly.
  
  
  Solutions:
  
  
  Check Unit of Measure Settings: Verify the unit of measure settings in both the ERP and APO systems. Ensure that the units are consistent and correctly defined in the material master records.
  
  
  Review CIF Settings: Check the CIF configuration settings to ensure that the unit of measure conversion is correctly set up. This includes reviewing the CIF model and ensuring that the relevant settings for unit conversion are in place.
  
  
  Data Consistency Check: Perform a consistency check on the master data to identify any discrepancies. Use transaction codes like CIF or CIF_COCKPIT to monitor and analyze the CIF logs for more detailed information.
  
  
  Debugging: If you have access to technical support or development resources, consider debugging the CIF process to identify where the conversion is failing. This may involve looking at the relevant function modules or BAPIs involved in the CIF process.
  
  
  Contact Technical Support: If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like CIF, CIF_COCKPIT, and CIF_LOG to monitor and analyze CIF-related issues.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to unit conversion in CIF. You can search for notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to CIF and unit of measure handling for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and resolve the PRJ_CIF_LOG255 error effectively.