How To Fix PRC_PRI139 - Call of getZeroExchangeRate() failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_PRI - Messages for Pricing Engine

• Message number: 139

• Message text: Call of getZeroExchangeRate() failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_PRI139 - Call of getZeroExchangeRate() failed. ?

  The SAP error message PRC_PRI139, which states "Call of getZeroExchangeRate() failed," typically occurs in the context of pricing and currency conversion within SAP systems, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system encountered an issue when trying to retrieve a zero exchange rate for currency conversion.
  Causes:
  
  
  Missing Exchange Rate Configuration: The exchange rate for the currencies involved may not be defined in the system. This can happen if the currency pair is not maintained in the exchange rate tables.
  
  
  Incorrect Currency Settings: The currencies being used in the transaction may not be set up correctly in the system, leading to issues when the system tries to fetch the exchange rate.
  
  
  System Configuration Issues: There may be issues with the configuration of the pricing procedure or the related settings in the SAP system.
  
  
  Data Integrity Issues: There could be inconsistencies or missing data in the master data related to currencies or pricing.
  
  
  Solutions:
  
  
  Check Exchange Rate Configuration:
  
  Go to the transaction code OB08 to check the exchange rates maintained in the system.
  Ensure that the exchange rates for the relevant currency pairs are correctly defined and active.
  
  
  
  Verify Currency Settings:
  
  Check the currency settings in the relevant master data (e.g., customer master, vendor master, material master) to ensure that the currencies are correctly assigned.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure configuration to ensure that it is set up correctly and that it includes the necessary conditions for currency conversion.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any missing or inconsistent data that could be causing the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the function module or method that is throwing the error to get more insights into why the call to getZeroExchangeRate() is failing.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on currency conversion and pricing procedures.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to identify the root cause of the PRC_PRI139 error and implement a solution to resolve it.