How To Fix PRC_PRI138 - Call of getPricingConditions() failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_PRI - Messages for Pricing Engine

• Message number: 138

• Message text: Call of getPricingConditions() failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_PRI138 - Call of getPricingConditions() failed. ?

  The SAP error message PRC_PRI138: Call of getPricingConditions() failed typically occurs in the context of pricing procedures in SAP, particularly when dealing with pricing conditions in the SAP S/4HANA or SAP ERP systems. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Missing or Incorrect Pricing Conditions: The pricing conditions required for the transaction may not be defined or may be incorrectly configured in the system.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the pricing engine from retrieving the necessary conditions.
  Authorization Issues: The user may not have the necessary authorizations to access the pricing conditions.
  Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they may be causing the failure.
  System Configuration: Incorrect configuration in the pricing procedure or condition types can lead to this error.
  
  Solutions:
  
  
  Check Pricing Conditions:
  
  Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) to verify that the necessary pricing conditions are defined for the relevant condition types.
  Ensure that the condition records are maintained correctly for the relevant sales area, customer, and material.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type in transaction V/08. Ensure that the correct pricing procedure is assigned and that all necessary condition types are included.
  
  
  
  Analyze Master Data:
  
  Verify the master data for the customer and material involved in the transaction. Ensure that all relevant data is complete and accurate.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access pricing conditions. This can be checked with the help of your SAP security team.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing logic to identify where the failure occurs. This may require the assistance of a developer or SAP consultant.
  
  
  
  Review Custom Code:
  
  If there are any custom enhancements related to pricing, review the code to ensure it is functioning as expected and not causing the error.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: VK11, VK12, V/08, V/06 (for condition types), and V/07 (for pricing procedures).
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on pricing procedures and condition types.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.