How To Fix PRC_MESSAGES_EXT010 - General error when calling up pricing

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_MESSAGES_EXT -

• Message number: 010

• Message text: General error when calling up pricing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_MESSAGES_EXT010 - General error when calling up pricing ?

  The SAP error message PRC_MESSAGES_EXT010, which indicates a "General error when calling up pricing," typically arises during the pricing determination process in SAP, particularly in the context of sales orders, quotations, or other documents that require pricing calculations.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration in the pricing procedure, condition types, or access sequences can lead to this error.
  Master Data Issues: Missing or incorrect master data (like customer master, material master, or condition records) can prevent the pricing engine from functioning correctly.
  Custom Code: If there are custom enhancements or user exits that modify the pricing logic, they may introduce errors.
  Missing Condition Records: If the system cannot find the necessary condition records for the pricing procedure, it may throw this error.
  Authorization Issues: Lack of proper authorizations for accessing certain pricing conditions or master data can also lead to this error.
  
  Solutions:
  
  Check Pricing Procedure: Verify that the pricing procedure is correctly configured. Ensure that all necessary condition types are included and that the access sequence is properly set up.
  Review Master Data: Ensure that all relevant master data (customer, material, etc.) is complete and accurate. Check if the necessary condition records exist for the pricing conditions being used.
  Debugging: If custom code is involved, use the debugger to trace the pricing logic and identify where the error occurs. Look for any exceptions or issues in the custom code.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to access the pricing conditions and master data.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage condition records.
  Pricing Procedure Configuration: The configuration can be found in SPRO under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  Debugging Tools: Use transaction SE80 or SE37 to analyze function modules related to pricing.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.