How To Fix /PRA/OM017 - Job Log cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/OM -

• Message number: 017

• Message text: Job Log cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/OM017 - Job Log cannot be displayed ?

  The SAP error message /PRA/OM017 Job Log cannot be displayed typically indicates that there is an issue with accessing or displaying the job log for a specific background job in the SAP system. This can occur for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Job Not Found: The job you are trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the job log.
  Job Status: The job may not have completed successfully, or it may be in a status that does not allow for log viewing.
  System Issues: There may be temporary issues with the SAP system or database that prevent the log from being displayed.
  Job Log Deletion: The job log may have been deleted due to retention policies or manual deletion.
  
  Solutions:
  
  Check Job Status: Verify the status of the job in transaction SM37. Ensure that the job exists and check its status (e.g., finished, canceled, etc.).
  Authorization Check: Ensure that the user has the necessary authorizations to view job logs. This can be checked in transaction SU53 or by consulting with your security team.
  Retry Accessing the Log: Sometimes, simply retrying to access the job log after a short period can resolve temporary issues.
  Check System Logs: Look at the system logs (transaction SM21) for any related errors or warnings that might provide more context on the issue.
  Consult Basis Team: If the issue persists, it may be necessary to consult with your SAP Basis team to investigate any underlying system issues or to check if there are any known problems with the job scheduling system.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: To monitor background jobs.
  SM21: To view system logs.
  SU53: To check authorization issues.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to background job processing and logging for more insights.
  
  If the problem continues after trying the above solutions, it may be beneficial to gather more specific details about the job and the error context and reach out to SAP support for further assistance.