How To Fix /PRA/OM014 - Internal error submitting background job. Please restart the transaction.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PRA/OM -

  • Message number: 014

  • Message text: Internal error submitting background job. Please restart the transaction.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PRA/OM014 - Internal error submitting background job. Please restart the transaction. ?

    The SAP error message /PRA/OM014 Internal error submitting background job. Please restart the transaction. typically indicates that there is an issue with the background job submission process in the SAP system. This error can arise due to various reasons, including system configuration issues, resource limitations, or problems with the job itself.

    Possible Causes:

    1. System Resource Limitations: The SAP system may be experiencing resource constraints, such as insufficient memory or CPU availability, which can prevent background jobs from being submitted.
    2. Configuration Issues: There may be misconfigurations in the job scheduling settings or in the background processing settings.
    3. Authorization Issues: The user attempting to submit the job may not have the necessary authorizations to do so.
    4. Temporary System Glitches: Sometimes, temporary issues in the SAP system can lead to this error.
    5. Job Definition Issues: The job being submitted may have errors in its definition or parameters.

    Solutions:

    1. Restart the Transaction: As suggested in the error message, try restarting the transaction. This can sometimes resolve temporary issues.
    2. Check System Resources: Monitor the system's performance and resource usage. If the system is under heavy load, consider scheduling jobs during off-peak hours or increasing system resources.
    3. Review Job Configuration: Check the configuration of the background job. Ensure that all parameters are correctly set and that the job is defined properly.
    4. Check Authorizations: Verify that the user has the necessary authorizations to submit background jobs. You can check this in transaction SU53 or by consulting with your security team.
    5. Review System Logs: Check the system logs (transaction SM21) and the job logs (transaction SM37) for any additional error messages or warnings that could provide more context about the issue.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes:
      • SM37: To monitor background jobs.
      • SM21: To view system logs.
      • SU53: To check authorization issues.
    • SAP Notes: Always check for the latest SAP Notes related to background job processing and error messages.
    • System Performance Monitoring: Use transaction ST03N to analyze system performance and identify bottlenecks.

    By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.

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