How To Fix /PRA/NEW_ACCOUNTING000 - Sold-To must be a PRA customer

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/NEW_ACCOUNTING -

• Message number: 000

• Message text: Sold-To must be a PRA customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/NEW_ACCOUNTING000 - Sold-To must be a PRA customer ?

  The SAP error message /PRA/NEW_ACCOUNTING000 Sold-To must be a PRA customer typically occurs in the context of the SAP PRA (Profitability and Revenue Accounting) module. This error indicates that the Sold-To party (the customer who is purchasing the goods or services) must be a PRA customer, meaning that the customer must be set up in the system to be recognized as a PRA customer.
  Cause:
  
  Customer Master Data: The Sold-To party is not defined as a PRA customer in the customer master data. This could be due to missing configuration or incorrect settings in the customer master record.
  Configuration Issues: The system may not be properly configured to recognize certain customers as PRA customers.
  Transaction Context: The transaction being processed may require that the Sold-To party is specifically designated as a PRA customer, which is not the case for the current customer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify that the customer is set up correctly and check the PRA-related fields.
  Ensure that the customer is marked as a PRA customer in the relevant views (e.g., Sales Area Data).
  
  
  
  Update Customer Master:
  
  If the customer is not set up as a PRA customer, you may need to update the customer master data (transaction code XD02 for change).
  Ensure that the necessary PRA settings are applied to the customer.
  
  
  
  Consult Configuration:
  
  If you have access to the configuration settings, check the settings in the SAP Customizing Implementation Guide (SPRO) related to PRA and customer setup.
  Ensure that the configuration allows for the identification of PRA customers.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to view and modify customer master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the PRA module for any specific requirements or additional settings that may be needed.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  PRA Configuration: Familiarize yourself with the configuration settings for the PRA module, as this will help in understanding how customers are classified and managed within the system.
  Training and Documentation: If you are new to the PRA module, consider seeking training or reviewing documentation to better understand the requirements for customer setup.
  
  By following these steps, you should be able to resolve the error and ensure that the Sold-To party is correctly recognized as a PRA customer in your SAP system.