How To Fix /PRA/ACCOUNTING338 - Doc & is locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PRA/ACCOUNTING -

  • Message number: 338

  • Message text: Doc & is locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PRA/ACCOUNTING338 - Doc & is locked ?

    The SAP error message /PRA/ACCOUNTING338 indicating that a document is locked typically occurs in the context of the SAP system when a document (such as an accounting document) is being accessed or modified by another user or process. This can happen in various scenarios, such as during posting, editing, or reporting.

    Cause:

    1. Concurrent Access: Another user or process is currently accessing the document, which prevents your session from making changes.
    2. Incomplete Transactions: A previous transaction involving the document may not have been completed, leaving it in a locked state.
    3. System Errors: Sometimes, system errors or crashes can leave documents in a locked state.
    4. Background Jobs: Background jobs that are processing data related to the document may also lock it temporarily.

    Solution:

    1. Wait and Retry: If the document is locked by another user, waiting for a few moments and then retrying the operation may resolve the issue.
    2. Check Lock Entries: Use transaction code SM12 to check for lock entries. You can look for the specific document number and see if it is locked by another user. If you have the necessary authorizations, you can delete the lock entry.
    3. Identify the Locking User: In SM12, you can identify which user is holding the lock. If it is a legitimate user, you may need to coordinate with them to release the lock.
    4. Review Background Jobs: Check if there are any background jobs running that might be locking the document. You can use transaction code SM37 to monitor background jobs.
    5. Transaction Rollback: If the document is locked due to an incomplete transaction, you may need to roll back or complete that transaction.
    6. Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or system administrator for further assistance.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM37: To monitor background jobs.
      • SE11: To check the data dictionary for the specific table related to the document.
    • User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
    • Documentation: Refer to SAP Help Portal or your organization's internal documentation for specific procedures related to document locking in your SAP environment.

    By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the issue.

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