How To Fix PQ504 - Error occurred when saving comments

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 504

• Message text: Error occurred when saving comments

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ504 - Error occurred when saving comments ?

  The SAP error message PQ504, which states "Error occurred when saving comments," typically occurs in the context of the SAP Quality Management (QM) module or related areas where comments or notes are being added to documents, notifications, or other records.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save comments in the specific transaction or document.
  Data Validation Errors: There may be issues with the data being entered, such as exceeding character limits or invalid characters.
  System Configuration: There could be configuration issues in the SAP system that prevent comments from being saved.
  Technical Issues: There may be underlying technical problems, such as database connectivity issues or system performance problems.
  User Interface Issues: Sometimes, the user interface may not be functioning correctly, leading to errors when trying to save comments.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to add and save comments. This can be done by reviewing the user's roles and permissions in the SAP system.
  Validate Input Data: Check the comments being entered for any invalid characters or length issues. Ensure that the input meets the system's requirements.
  Review Configuration: Consult with your SAP Basis or configuration team to ensure that the system is set up correctly for handling comments in the relevant transactions.
  Technical Support: If the issue persists, it may be necessary to involve your IT support team or SAP support to investigate any underlying technical issues.
  Clear Cache: Sometimes, clearing the browser cache or SAP GUI cache can resolve UI-related issues.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes that might provide additional context or solutions for the PQ504 error.
  Transaction Codes: Familiarize yourself with the transaction codes related to the area where the error occurs, as this can help in troubleshooting.
  Documentation: Review SAP documentation related to the QM module or the specific functionality where the error occurs for additional insights.
  
  If the problem continues after trying the above solutions, it may be beneficial to gather more specific details about the context in which the error occurs and consult with SAP support for further assistance.