How To Fix PPER3E_DOCID004 - Document &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PPER3E_DOCID - Messages for BAdI Class CL_PPER3E_DOCID

• Message number: 004

• Message text: Document &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PPER3E_DOCID004 - Document &1 is locked by user &2 ?

  The SAP error message PPER3E_DOCID004 indicates that a document (identified by the document ID &1) is currently locked by another user (identified by user ID &2). This typically occurs in scenarios where multiple users are trying to access or modify the same document simultaneously, leading to a lock to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the document.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Issues: Occasionally, system issues or bugs can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and release the lock. You can periodically check if the document is still locked.
  Identify the Lock: Use transaction code SM12 to view and manage locks. You can check which user has locked the document and the lock details.
  Contact the User: If possible, contact the user who has locked the document to see if they can release it or if they are done with their work.
  Release the Lock: If the lock is no longer valid (e.g., the user has logged off unexpectedly), an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Long-running Processes: If the lock is due to a long-running transaction, investigate the process and see if it can be optimized or if it needs to be terminated.
  System Monitoring: Regularly monitor the system for locks and performance issues to prevent future occurrences.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  Documentation: Refer to SAP Help documentation for more details on document locking mechanisms and best practices.
  User Training: Ensure users are trained on how to properly close documents and sessions to minimize locking issues.
  
  If the problem persists or if you encounter frequent locking issues, it may be beneficial to consult with your SAP Basis team or SAP support for further investigation and resolution.