How To Fix PPC0028 - Only the total quantity can be cancelled for the matrix order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PPC0 - Messages for PP Confirmation

• Message number: 028

• Message text: Only the total quantity can be cancelled for the matrix order &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PPC0028 - Only the total quantity can be cancelled for the matrix order &1 ?

  The SAP error message PPC0028, which states "Only the total quantity can be cancelled for the matrix order &1," typically occurs in the context of production planning and order management, particularly when dealing with matrix orders. Matrix orders are used in scenarios where products have multiple variants (like size, color, etc.), and they are managed as a single order.
  Cause:
  The error arises when a user attempts to cancel a specific quantity of a matrix order rather than the total quantity. In SAP, matrix orders are designed to be managed as a whole, meaning that you can only cancel the entire order rather than just a portion of it. This restriction is in place to maintain the integrity of the order and its associated variants.
  Solution:
  To resolve this error, you need to ensure that you are attempting to cancel the entire matrix order rather than a partial quantity. Here are the steps you can take:
  
  
  Check the Order Status: Verify the status of the matrix order. Ensure that it is in a state that allows for cancellation (e.g., not already completed or delivered).
  
  
  Cancel the Entire Order: Instead of trying to cancel a specific quantity, go to the transaction where you manage the matrix order (such as CO02 for changing production orders) and select the option to cancel the entire order.
  
  
  Review Documentation: If you are unsure about the process, refer to the SAP documentation or help files related to matrix orders and cancellations. This can provide additional context and guidance.
  
  
  Consult with SAP Support: If you continue to face issues or if the order should allow partial cancellations based on your business process, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  
  Related Information:
  
  Matrix Orders: Understand how matrix orders work in SAP, including their structure and how they differ from standard production orders.
  Order Management: Familiarize yourself with the order management processes in SAP, including how to create, change, and cancel orders.
  SAP Transaction Codes: Common transaction codes related to production orders include:
  
  CO01: Create Production Order
  CO02: Change Production Order
  CO03: Display Production Order
  COHV: Mass Processing of Production Orders
  
  
  
  By following these steps and understanding the context of the error, you should be able to effectively address the PPC0028 error in SAP.