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Message type: E = Error
Message class: PP_SFC_MESSAGES - Message Class for Production/Process Orders
Message number: 038
Message text: Exactly-once request timed out (message UUID &1).
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PP_SFC_MESSAGES038
- Exactly-once request timed out (message UUID &1). ?The SAP error message PP_SFC_MESSAGES038 indicates that an exactly-once request has timed out. This typically occurs in the context of SAP's Advanced Planning and Optimization (APO) or Production Planning (PP) modules, where messages are processed in a way that ensures they are handled exactly once to maintain data integrity.
Cause:
- Timeout Settings: The timeout for processing the request may be set too low, causing the system to terminate the request before it can be completed.
- Performance Issues: The system may be experiencing performance issues, such as high load or resource contention, leading to delays in processing.
- Network Issues: Network latency or interruptions can cause delays in message processing, resulting in timeouts.
- Long-Running Processes: If the request involves long-running processes or complex calculations, it may exceed the allowed time limit.
- Configuration Issues: Incorrect configuration of the message processing system or the application server can lead to timeouts.
Solution:
- Increase Timeout Settings: Review and increase the timeout settings for exactly-once requests in the system configuration. This can often be done in the relevant transaction codes or configuration settings.
- Monitor System Performance: Use transaction codes like ST03N or ST06 to monitor system performance and identify any bottlenecks. Address any performance issues that may be affecting processing times.
- Check Network Stability: Ensure that the network connection is stable and that there are no interruptions that could affect message processing.
- Optimize Processes: If specific processes are taking too long, consider optimizing them. This may involve reviewing the logic, breaking down complex tasks, or improving database queries.
- Review Logs: Check the application logs (using transaction SLG1) for any additional error messages or warnings that could provide more context about the timeout.
- Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on configuration settings.
Related Information:
By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the PP_SFC_MESSAGES038 error effectively.
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