How To Fix POWL020 - Category '&' marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: POWL - Internal Messages used in generic personal object work list

• Message number: 020

• Message text: Category '&' marked for deletion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message POWL020 - Category '&' marked for deletion ?

  The SAP error message POWL020, which indicates that a category marked for deletion is being referenced, typically arises in the context of the SAP POWL (Personal Object Worklist) framework. This error can occur when a user tries to access or utilize a worklist category that has been flagged for deletion in the system.
  Cause:
  
  Category Marked for Deletion: The specific category you are trying to access has been marked for deletion in the POWL configuration. This could happen if an administrator or user has decided to remove the category but it is still being referenced in some way.
  Configuration Issues: There may be inconsistencies in the POWL configuration or the underlying data model that lead to this error.
  User Authorization: Sometimes, the user may not have the necessary authorizations to access certain categories, leading to confusion with deletion flags.
  
  Solution:
  
  
  Check Category Status: 
  
  Go to the POWL configuration (transaction code POWL or POWL_ADMIN) and check the status of the category in question. If it is marked for deletion, you may need to either unmark it or create a new category.
  
  
  
  Unmark for Deletion:
  
  If the category is indeed needed, you can unmark it for deletion in the POWL configuration settings. This will restore its availability for users.
  
  
  
  Create a New Category:
  
  If the category is no longer needed, consider creating a new category that serves the same purpose and ensure that users are directed to use this new category instead.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the worklist categories. This can be checked in the user roles and profiles.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache or refreshing the POWL settings can resolve temporary issues. You can do this by using transaction SLG1 to check for logs and clear any relevant cache.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to POWL for any specific guidance or updates that may pertain to your version of SAP.
  
  
  
  Related Information:
  
  POWL Configuration: Familiarize yourself with the POWL configuration settings, as they are crucial for managing worklist categories.
  SAP Notes: Check SAP Notes for any known issues or patches related to POWL and the specific error message.
  User Training: Ensure that users are trained on how to use POWL effectively and understand the implications of category management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.