How To Fix POC_MAIN137 - &1: Cannot retrieve master system details

SAP Error Message - Details

• Message type: E = Error

• Message class: POC_MAIN - Runtime Messages

• Message number: 137

• Message text: &1: Cannot retrieve master system details

What causes this issue?

There is a Customizing error in the given logical system. The error is
caused by one the following:
The master system has not been maintained for the given logical system
The RFC destination has not been maintained for the master system for
the given logical system

System Response

The system cannot read federated process logs from all connected
systems.

How to fix this error?

To maintain the master system for the given logical system, in the
Customizing activity<ZK> Activate Process Logging, </>maintain a value
for parameter POC_MASTER_REGISTRY_LOGSYS.
To maintain an RFC destination for the master system for the given
logical system, check the Customizing settings for the Customizing
activity <ZK>Define Logical Sytems for Federation</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message POC_MAIN137 - &1: Cannot retrieve master system details ?

  The SAP error message POC_MAIN137 with the description "Cannot retrieve master system details" typically indicates an issue with the system's ability to access or retrieve information related to the master system configuration. This can occur in various contexts, such as when working with SAP Process Orchestration (PO) or other related components.
  Possible Causes:
  
  
  Configuration Issues: The master system may not be properly configured in the SAP landscape. This could include missing or incorrect entries in the system configuration tables.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the master system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the master system details.
  System Downtime: The master system may be down or undergoing maintenance, making it temporarily unavailable.
  Data Consistency Issues: There may be inconsistencies in the data stored in the system that prevent it from retrieving the necessary details.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings