How To Fix POC_MAIN136 - System error; cannot read federated process logs from remote system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: POC_MAIN - Runtime Messages

• Message number: 136

• Message text: System error; cannot read federated process logs from remote system &1

What causes this issue?

You want to read a federated process log from the given remote logical
system. There is an error in the remote logical system. The error may be
caused by any of the following:
You do not have a valid user in the remote logical system
The given remote logical system is not available
The given remote logical system does not have the correct infrastructure
packages
There was a dump on the given remote logical system when it tried to
read local process logs

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The local system cannot read federated process logs from the given
remote logical system.

How to fix this error?

RESET N1
Check if you have a valid user in the remote logical system.
Check if the correct Remote Function Call (RFC) destination is entered
in the Customizing activity
<DS:SIMG.POC_FED_LOG_SYST>Define Logical Systems for Federation</>.
Check the ST22 logs of the remote logical system to see if there are any
dumps.
If the system still returns an error, contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message POC_MAIN136 - System error; cannot read federated process logs from remote system &1 ?

  The SAP error message POC_MAIN136 indicates that there is a system error preventing the reading of federated process logs from a remote system. This error typically occurs in the context of SAP Process Orchestration (PO) or SAP Process Integration (PI) when there is an issue with the communication or configuration between the systems involved.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system from which the logs are being fetched.
  Authorization Issues: The user or service account may not have the necessary permissions to access the logs on the remote system.
  Configuration Errors: Incorrect configuration settings in the SAP PO/PI system or the remote system can lead to this error.
  Remote System Unavailability: The remote system may be down or not reachable due to maintenance or other issues.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the remote system is stable and functioning. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify User Permissions: Check the user roles and permissions on both the SAP system and the remote system to ensure that the account being used has the necessary access rights to read the logs.
  Review Configuration Settings: Go through the configuration settings in the SAP PO/PI system and the remote system to ensure they are correctly set up for federated logging.
  Check Remote System Status: Verify that the remote system is up and running. If it is down, coordinate with the relevant team to bring it back online.
  Inspect Firewall/Security Settings: Review any firewall rules or security settings that may be preventing communication between the systems. Adjust them as necessary to allow the required traffic.
  Check Logs for More Details: Look into the logs of both the SAP system and the remote system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Review the official SAP documentation for Process Orchestration and Process Integration for best practices on configuration and troubleshooting.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the POC_MAIN136 error effectively.