How To Fix POC_BAL008 - Problems cleaning direct event buffer (non-BOR events)

SAP Error Message - Details

• Message type: E = Error

• Message class: POC_BAL - Application log messages

• Message number: 008

• Message text: Problems cleaning direct event buffer (non-BOR events)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message POC_BAL008 - Problems cleaning direct event buffer (non-BOR events) ?

  The SAP error message POC_BAL008, which indicates "Problems cleaning direct event buffer (non-BOR events)," typically arises in the context of the SAP Process Orchestration (PO) or SAP Business Process Management (BPM) environments. This error is related to issues with the event buffer that handles non-Business Object Repository (non-BOR) events.
  Causes:
  
  Buffer Overload: The event buffer may be overloaded with too many events, leading to performance issues and the inability to clean up old events.
  Configuration Issues: Incorrect configuration settings for the event buffer or the underlying database can lead to problems in managing the event lifecycle.
  Database Issues: Problems with the database, such as locks, performance issues, or connectivity problems, can prevent the event buffer from being cleaned.
  System Resource Limitations: Insufficient system resources (CPU, memory, disk space) can hinder the processing of events and the cleaning of the buffer.
  Software Bugs: There may be bugs in the version of SAP PO or BPM you are using that affect event handling.
  
  Solutions:
  
  
  Monitor and Optimize Event Buffer:
  
  Check the current load on the event buffer and monitor the number of events being processed.
  Optimize the configuration settings for the event buffer to ensure it can handle the expected load.
  
  
  
  Database Maintenance:
  
  Perform regular maintenance on the database, including checks for locks, performance tuning, and ensuring that there is enough space for operations.
  Ensure that the database is properly indexed and that statistics are up to date.
  
  
  
  System Resource Check:
  
  Monitor system resources (CPU, memory, disk space) to ensure that the system is not under heavy load.
  Consider scaling up resources if necessary.
  
  
  
  Review Configuration:
  
  Review the configuration settings for the event buffer in the SAP PO/BPM system to ensure they are set correctly.
  Check for any recent changes in configuration that might have led to this issue.
  
  
  
  Update Software:
  
  Ensure that you are running the latest version of SAP PO/BPM, as updates may contain bug fixes related to event handling.
  Check SAP Notes and the SAP Support Portal for any known issues or patches related to this error.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to help diagnose the problem.
  
  
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or fixes related to this error.
  Documentation: Review the official SAP documentation for Process Orchestration and Business Process Management for best practices on managing event buffers.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the root cause of the POC_BAL008 error and implement a suitable solution.