How To Fix POC_BAL007 - Direct event buffer (non-BOR events) cleaned

SAP Error Message - Details

• Message type: E = Error

• Message class: POC_BAL - Application log messages

• Message number: 007

• Message text: Direct event buffer (non-BOR events) cleaned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message POC_BAL007 - Direct event buffer (non-BOR events) cleaned ?

  The SAP error message POC_BAL007 indicates that the direct event buffer for non-BOR (Business Object Repository) events has been cleaned. This typically occurs in the context of SAP Process Orchestration (PO) or SAP Business Process Management (BPM) when the system is managing events and their associated data.
  Cause:
  The error message is usually triggered when:
  
  Event Buffer Cleanup: The system has a mechanism to clean up old or processed events from the event buffer to optimize performance and manage storage. If the buffer is cleaned, it may indicate that the events have either been processed or are no longer relevant.
  Configuration Issues: There may be configuration settings that dictate how long events are retained in the buffer, and if these settings are too aggressive, it could lead to premature cleanup.
  System Performance: High system load or performance issues may lead to the system cleaning up the event buffer more frequently than expected.
  
  Solution:
  To address the POC_BAL007 error, consider the following steps:
  
  
  Check Event Processing: Ensure that the events are being processed correctly. If events are not being processed, investigate the workflow or process that is supposed to handle them.
  
  
  Review Configuration Settings: 
  
  Check the configuration settings related to event retention in the SAP PO/BPM system. You may need to adjust the retention period for events in the buffer.
  Look into the settings for the event buffer cleanup process to ensure they align with your business requirements.
  
  
  
  Monitor System Performance: 
  
  Analyze system performance metrics to identify any bottlenecks or issues that may be causing the event buffer to be cleaned too frequently.
  Consider optimizing the system or increasing resources if necessary.
  
  
  
  Check Logs and Traces: 
  
  Review application logs and traces for any additional error messages or warnings that may provide more context about the issue.
  Look for patterns or specific events that are consistently leading to this error.
  
  
  
  Consult SAP Notes: 
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have specific recommendations or patches available.
  
  
  
  Engage SAP Support: If the issue persists after taking the above steps, consider reaching out to SAP Support for further assistance. They can provide more detailed insights based on your specific system configuration and usage.
  
  
  Related Information:
  
  SAP Process Orchestration (PO): A suite of tools for integrating processes across different systems.
  Event Buffering: A mechanism used in SAP systems to manage events and ensure that they are processed in a timely manner.
  Business Object Repository (BOR): A framework in SAP that allows for the definition and management of business objects.
  
  By following these steps, you should be able to diagnose and resolve the POC_BAL007 error effectively.