How To Fix PO880 - No document converter has been installed

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 880

• Message text: No document converter has been installed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO880 - No document converter has been installed ?

  The SAP error message PO880, which states "No document converter has been installed," typically occurs when the system is unable to convert documents due to the absence of a necessary document converter. This can happen in various scenarios, such as when trying to print or display documents in a specific format (like PDF) or when using certain functionalities that require document conversion.
  Causes:
  
  Missing Document Converter: The most common cause is that the required document converter (like SAP Interactive Forms by Adobe or other third-party converters) is not installed or configured properly in the SAP system.
  Incorrect Configuration: The document converter may be installed, but it is not configured correctly in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the document converter.
  System Issues: There may be underlying system issues or misconfigurations that prevent the document converter from functioning.
  
  Solutions:
  
  
  Install the Document Converter:
  
  Ensure that the required document converter is installed on the SAP system. For example, if you are using Adobe forms, make sure that the Adobe Document Services (ADS) are installed and configured correctly.
  Follow the installation guide provided by SAP for the specific document converter you are using.
  
  
  
  Check Configuration:
  
  Go to transaction code SFP (Form Builder) and check the settings for the form you are trying to use.
  Ensure that the form is correctly linked to the document converter.
  Check the configuration in transaction SPAD (Spool Administration) to ensure that the output device is set up correctly.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the document converter. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed instructions on installing and configuring document converters.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  System Requirements: Ensure that your system meets the requirements for the document converter you are trying to use.
  
  By following these steps, you should be able to resolve the PO880 error and successfully use the document conversion features in your SAP system.