How To Fix PO864 - Entry cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 864

• Message text: Entry cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO864 - Entry cannot be deleted ?

  The SAP error message PO864 ("Entry cannot be deleted") typically occurs when you attempt to delete a purchase order (PO) or a related document that is not eligible for deletion due to various reasons. Here are some common causes, solutions, and related information regarding this error:
  Causes:
  
  Document Status: The purchase order may be in a status that does not allow deletion. For example, if the PO has been partially or fully delivered, or if it has been invoiced, it cannot be deleted.
  Dependencies: There may be dependent documents (like goods receipts or invoices) that are linked to the purchase order, preventing its deletion.
  Authorization Issues: The user may not have the necessary authorizations to delete the purchase order.
  System Settings: Certain system settings or configurations may restrict the deletion of purchase orders under specific conditions.
  
  Solutions:
  
  Check Document Status: Verify the status of the purchase order. If it has been delivered or invoiced, you may need to reverse those transactions before attempting to delete the PO.
  Remove Dependencies: If there are dependent documents, you may need to cancel or delete those first. For example, cancel any goods receipts or invoices associated with the PO.
  Authorization Check: Ensure that you have the necessary permissions to delete the purchase order. If not, contact your SAP administrator to obtain the required authorizations.
  Use the Correct Transaction: Make sure you are using the correct transaction code for deletion. For example, use ME22N to change the PO and then attempt to delete it if allowed.
  Consult Documentation: Refer to SAP documentation or help files for specific guidelines on deleting purchase orders in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order), ME23N (Display Purchase Order), and ME21N (Create Purchase Order).
  SAP Notes: Check SAP Notes for any updates or specific fixes related to the PO864 error.
  User Roles: Review user roles and authorizations in your SAP system to ensure compliance with your organization’s policies.
  
  By following these steps, you should be able to identify the cause of the PO864 error and take appropriate action to resolve it.