How To Fix PO855 - Spool server is active

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 855

• Message text: Spool server is active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO855 - Spool server is active ?

  The SAP error message PO855 indicates that the spool server is currently active, which can prevent certain operations from being completed, particularly those related to printing or output processing. This error typically arises when there are issues with the spool server configuration or when the spool server is busy processing other requests.
  Cause:
  
  Spool Server Configuration: The spool server may not be configured correctly, or there may be issues with its status.
  High Load: The spool server might be overloaded with print requests, causing it to be busy and unable to process new requests.
  Network Issues: There could be network connectivity issues affecting the communication between the application server and the spool server.
  System Errors: There may be underlying system errors or misconfigurations that are causing the spool server to be in an active state.
  
  Solution:
  
  
  Check Spool Server Status:
  
  Go to transaction code SP01 to check the status of the spool requests.
  Use transaction code SPAD to check the configuration of the spool server and ensure it is set up correctly.
  
  
  
  Restart the Spool Server:
  
  If the spool server is busy or not responding, you may need to restart it. This can be done through transaction code SM51 to access the application server and restart the spool work process.
  
  
  
  Monitor Spool Requests:
  
  Check for any stuck or long-running spool requests that may be causing the server to be busy. You can delete or manage these requests as necessary.
  
  
  
  Check System Logs:
  
  Use transaction code SM21 to check the system logs for any errors or warnings related to the spool server.
  
  
  
  Increase Spool Capacity:
  
  If the spool server is frequently overloaded, consider increasing its capacity or optimizing the print jobs being sent to it.
  
  
  
  Consult Basis Team:
  
  If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, as they can provide insights into system performance and configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Spool Request Overview
  SPAD: Spool Administration
  SM51: List of Active Application Servers
  SM21: System Log
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance on spool server configuration and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums for additional insights and shared experiences from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the PO855 error related to the spool server being active.