How To Fix PO843 - Problem with device type in output device &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 843

• Message text: Problem with device type in output device &1

What causes this issue?

An error occurred when checking the output device. Possible reasons:
- The character set of the output device is invalid.
- The definition of the output device in tables TSP03, TSP03C, and
TSP03D is inconsistent, for example in table TSP03 the field PATYPE is
empty.
This error is usually caused by changes made in spool tables by non-SAP
programs.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the definition of the output device.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO843 - Problem with device type in output device &1 ?

  The SAP error message PO843, which states "Problem with device type in output device &1," typically indicates an issue with the configuration of the output device in the SAP system. This error can arise due to various reasons related to the device type settings or the printer configuration.
  Causes:
  
  Incorrect Device Type: The output device may be assigned an incorrect or non-existent device type.
  Missing Device Type: The specified device type may not be defined in the SAP system.
  Incompatible Device Type: The device type may not be compatible with the printer being used.
  Configuration Issues: There may be issues with the configuration of the output device in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  
  Solutions:
  
  
  Check Device Type Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Locate the output device in question and check its configuration.
  Ensure that the device type assigned to the output device is correct and exists in the system.
  
  
  
  Verify Device Type:
  
  In SPAD, navigate to the "Device Types" section and verify that the device type assigned to the output device is available and correctly configured.
  If the device type is missing, you may need to create it or import it from another system.
  
  
  
  Test the Output Device:
  
  Use the "Test" function in SPAD to check if the output device can be accessed and is functioning correctly.
  
  
  
  Check Printer Compatibility:
  
  Ensure that the printer being used is compatible with the device type assigned. If necessary, change the device type to one that is compatible with the printer.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the output device. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the PO843 error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Overview
  
  
  
  Documentation: Refer to SAP documentation for detailed information on configuring output devices and device types.
  
  
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the PO843 error in your SAP system.