How To Fix PO813 - This request may not have been printed. Status unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 813

• Message text: This request may not have been printed. Status unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO813 - This request may not have been printed. Status unknown ?

  The SAP error message PO813 ("This request may not have been printed. Status unknown") typically occurs when there is an issue with the printing process of a purchase order (PO) or related document. This error can arise due to various reasons, including configuration issues, printer settings, or problems with the spool request.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP, or it may not be available.
  Spool Request Problems: The spool request for the print job may have encountered an error, leading to an unknown status.
  Authorization Issues: The user may not have the necessary authorizations to print the document.
  Network Issues: There may be network connectivity problems affecting the communication between SAP and the printer.
  Document Status: The document may not be in a status that allows it to be printed (e.g., it may be locked or incomplete).
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify that the printer is correctly configured and active.
  Ensure that the output device is correctly assigned to the user or the relevant output type.
  
  
  
  Review Spool Requests:
  
  Use transaction SP01 to check the status of the spool request. Look for any errors or issues that may indicate why the document was not printed.
  If the spool request is in an error state, you may need to delete it and reprocess the print request.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 or by consulting with your SAP security team.
  
  
  
  Test Printer Connectivity:
  
  Verify that the printer is online and accessible from the SAP system. You can perform a test print from the operating system or check with your IT department.
  
  
  
  Document Status:
  
  Ensure that the purchase order is in a status that allows printing. Check if the PO is complete and not locked for any reason.
  
  
  
  Reprint the Document:
  
  If the issue persists, try to reprint the document by going to the relevant transaction (e.g., ME23N for display of purchase order) and selecting the print option again.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  ME23N: Display Purchase Order
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printing or the PO813 error.
  Documentation: Review SAP documentation for printing configurations and troubleshooting printing issues.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.