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Message type: E = Error
Message class: PO - Spooler message
Message number: 801
Message text: SAPLPD has reported problems:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
PO801
- SAPLPD has reported problems: ?The SAP error message PO801, which indicates that "SAPLPD has reported problems," typically relates to issues with the SAP Local Print Driver (SAPLPD) when trying to print from an SAP system. This error can arise due to various reasons, including configuration issues, network problems, or printer settings.
Causes:
- SAPLPD Configuration Issues: The SAP Local Print Driver may not be configured correctly on the client machine.
- Network Connectivity: There may be network issues preventing communication between the SAP system and the printer.
- Printer Settings: The printer may not be set up correctly, or it may not be compatible with the SAPLPD.
- Driver Issues: The printer driver installed on the client machine may be outdated or incompatible.
- Firewall/Antivirus: Security software may be blocking the communication between SAPLPD and the printer.
Solutions:
Check SAPLPD Configuration:
- Ensure that SAPLPD is installed and configured correctly on the client machine.
- Verify the settings in the SAPLPD configuration file (usually
saplpd.ini
).Test Network Connectivity:
- Check if the client machine can reach the printer over the network.
- Use ping or other network diagnostic tools to ensure connectivity.
Verify Printer Settings:
- Ensure that the printer is correctly set up and is online.
- Check if the printer is compatible with the SAPLPD.
Update Printer Drivers:
- Make sure that the latest printer drivers are installed on the client machine.
- If necessary, uninstall and reinstall the printer drivers.
Check Firewall/Antivirus Settings:
- Ensure that the firewall or antivirus software is not blocking the SAPLPD or the printer communication.
- Add exceptions for SAPLPD in the firewall settings if needed.
Review SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes or updates related to SAPLPD and the specific error message.
Consult Logs:
- Review the SAPLPD logs for more detailed error messages that can provide insight into the issue.
Related Information:
By following these steps, you should be able to diagnose and resolve the PO801 error related to SAPLPD.
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