How To Fix PO768 - (SAP)LPD cannot accept request (Queue &1 disabled?)


PO768 - Overview

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 768

  • Message text: (SAP)LPD cannot accept request (Queue &1 disabled?)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


PO768 - Details

  • The SAP error message PO768 indicates that the LPD (Line Printer Daemon) cannot accept a print request because the specified output queue is disabled. This can occur in environments where SAP is integrated with external printing systems or when using SAP's own spool management.
    
    Cause: The error message PO768 typically arises due to one of the following reasons: Disabled Output Queue: The output queue specified in the print request is disabled, meaning it cannot process any print jobs.
    Configuration Issues: There may be configuration issues with the LPD settings or the printer setup in SAP. Network Issues: If the printer is networked, there may be connectivity issues preventing the LPD from communicating with the printer. Printer Status: The physical printer may be offline, out of paper, or experiencing other hardware issues.
    Solution: To resolve the PO768 error, you can take the following steps: Check Output Queue Status: Go to transaction code SP01 (Spool Request) or SP02 (Spool Administration) in SAP. Check

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