How To Fix PO767 - Service printer / TCP unknown on target host &1

PO767 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 767

• Message text: Service printer / TCP unknown on target host &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PO767 - Details

• The SAP error message "PO767 Service printer / TCP unknown on target host &1" typically indicates that there is an issue with the configuration of the output device (printer) in the SAP system. This error suggests that the SAP system is unable to communicate with the specified printer due to a TCP/IP connection problem.
  Causes:
  
  Incorrect Printer Configuration: The printer may not be configured correctly in the SAP system. This includes incorrect IP address, hostname, or port number.
  Network Issues: There may be network connectivity issues between the SAP application server and the printer. This could be due to firewall settings, network outages, or incorrect routing.
  Printer Not Available: The printer may be turned off, disconnected, or not available on the network.
  TCP/IP Settings: The TCP/IP settings on the printer or the SAP server may not be correctly configured.
  Driver Issues: The printer driver may not be installed or configured correctly in the SAP system.
  
  Solutions:
  
  
  Check Printer