How To Fix PO738 - Error accessing spool data

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 738

• Message text: Error accessing spool data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO738 - Error accessing spool data ?

  The SAP error message PO738, which states "Error accessing spool data," typically occurs when there is an issue with the spool request or the spool system in SAP. This error can arise due to various reasons, including:
  Causes:
  
  Spool Request Issues: The spool request may be corrupted or not properly generated.
  Authorization Problems: The user may not have the necessary authorizations to access the spool data.
  Spool System Configuration: There may be configuration issues with the spool system or the output device.
  Database Issues: Problems with the database where the spool data is stored can also lead to this error.
  Temporary System Issues: Sometimes, temporary issues in the SAP system can cause this error.
  
  Solutions:
  
  
  Check Spool Request:
  
  Go to transaction SP01 to view the spool requests. Check if the specific spool request is available and if it has any errors.
  If the spool request is corrupted, you may need to delete it and regenerate the output.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access spool data. Check the user roles and profiles in transaction SU01.
  
  
  
  Spool Configuration:
  
  Verify the configuration of the spool system. Check the output device settings in transaction SPAD to ensure they are correctly configured.
  
  
  
  Database Check:
  
  If you suspect database issues, you may need to check the database logs or perform a database consistency check. Consult your database administrator for assistance.
  
  
  
  System Restart:
  
  Sometimes, simply restarting the SAP application server can resolve temporary issues. If possible, perform a restart and check if the error persists.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Spool Request Management
  SPAD: Spool Administration
  SU01: User Maintenance
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on spool management and troubleshooting.
  
  
  By following these steps, you should be able to diagnose and resolve the PO738 error in SAP.