How To Fix PO620 - Main print request characteristics

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 620

• Message text: Main print request characteristics

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO620 - Main print request characteristics ?

  The SAP error message PO620, which states "Main print request characteristics," typically occurs in the context of printing documents such as purchase orders, invoices, or other output forms in SAP. This error can arise due to various reasons related to the configuration of the print settings or the output determination process.
  Causes of PO620 Error
  
  
  Missing Output Type Configuration: The output type for the document may not be properly configured in the system. This includes settings related to the output medium, timing, and conditions under which the output is generated.
  
  
  Incorrect Printer Settings: The printer settings may not be correctly defined in the system, or the printer may not be available or configured properly.
  
  
  Output Condition Records: There may be missing or incorrect condition records for the output type in the relevant application area (e.g., purchasing, sales).
  
  
  User Authorizations: The user may not have the necessary authorizations to execute the print request.
  
  
  Document Status: The document may be in a status that does not allow printing (e.g., it may be incomplete or not yet released).
  
  
  Solutions to PO620 Error
  
  
  Check Output Type Configuration:
  
  Go to the transaction code NACE to check the output type configuration for the relevant application area (e.g., purchasing).
  Ensure that the output type is defined and that the necessary settings (like medium, timing, and conditions) are correctly configured.
  
  
  
  Verify Printer Settings:
  
  Check the printer settings in transaction SPAD to ensure that the printer is correctly configured and available.
  Make sure that the output device is assigned to the user or the relevant output type.
  
  
  
  Review Output Condition Records:
  
  Use transaction MN21 to check if the condition records for the output type exist and are correctly maintained.
  If necessary, create or update the condition records.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the print request. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Document Status:
  
  Verify the status of the document you are trying to print. Ensure that it is complete and in a status that allows printing.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the print program or checking the application log for more detailed error messages that can provide further insights.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  NACE: Output Types Configuration
  SPAD: Spool Administration
  MN21: Maintain Output Condition Records
  PFCG: Role Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the PO620 error.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management and printing processes.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the PO620 error in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.