How To Fix PO476 - Page &2 in spool request &1 (&3 pages) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 476

• Message text: Page &2 in spool request &1 (&3 pages) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO476 - Page &2 in spool request &1 (&3 pages) not found ?

  The SAP error message PO476 indicates that a spool request could not be found. This error typically occurs when a print job is requested, but the system cannot locate the corresponding spool request. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Spool Request Deletion: The spool request may have been deleted or purged from the system before it could be processed.
  Incorrect Spool Request Number: The spool request number referenced in the error message may be incorrect or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the spool request.
  System Issues: There may be underlying system issues, such as database inconsistencies or problems with the spool server.
  
  Solutions:
  
  
  Check Spool Request:
  
  Go to transaction code SP01 to check the status of the spool request. Look for the spool request number mentioned in the error message.
  If the spool request is not found, it may have been deleted or not created properly.
  
  
  
  Recreate the Print Job:
  
  If the spool request is missing, try to recreate the print job that generated the spool request. Ensure that the job is processed correctly this time.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view and manage spool requests. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Check Spool Server Configuration:
  
  Verify that the spool server is configured correctly and is operational. You can check the spool server settings in transaction SPAD.
  
  
  
  Review System Logs:
  
  Check the system logs for any related errors or warnings that might provide more context about the issue. Use transaction SM21 to view the system log.
  
  
  
  Database Consistency Check:
  
  If the issue persists, consider running a database consistency check or consulting with your SAP Basis team to ensure that there are no underlying database issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Spool Request Management
  SPAD: Spool Administration
  SU53: Authorization Check
  SM21: System Log
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to spool management and printing to understand how spool requests are handled in your specific SAP environment.
  
  
  If the problem continues after trying these solutions, it may be beneficial to contact SAP support for further assistance.