How To Fix PO372 - No print controls defined for tray selection for device type &

PO372 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 372

• Message text: No print controls defined for tray selection for device type &

What causes this issue?

You switch between the various paper trays of an output device using
print controls. The print control "TRY01" contains the instruction for
the device to print on paper from the first paper tray, "TRY02" for the
second tray, and so on.
There is no print control defined for tray selection for the device
type used. That also means administration of tray selection is not
possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First define the necessary print controls. For information about the
switch commands, see your printer manual.
If the printer only has one tray, but you want to control output
requests using resource assignment, you can enter the current resource
for tray 1.
Information about which resource is available for the individual trays,
and whether you are allowed to use the tray, can be entered using the
RFC-compatible function module RSPO_SET_RESOURCE.

Error message extract from SAP system. Copyright SAP SE.

PO372 - Details

• The SAP error message PO372 "No print controls defined for tray selection for device type &" typically occurs when there is a configuration issue related to the printer settings in SAP. This error indicates that the system cannot find the necessary print controls for selecting the correct paper tray for the specified device type.
  
  Cause:
  
  Missing Print Control Configuration: The printer device type does not have the necessary print control settings defined for selecting paper trays.
  Incorrect Device Type: The device type assigned to the printer may not be correctly configured or may not support tray selection.
  Printer Driver Issues: The printer driver being used may not be compatible with the SAP system or may not have the required settings for tray selection.
  SAP Spool Configuration: The spool configuration in SAP may not be set up correctly for the specific printer.
  
  
  Solution:
  
  
  Check Device Type Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Find the printer device type that