How To Fix PO370 - All entries in the spool log were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 370

• Message text: All entries in the spool log were deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO370 - All entries in the spool log were deleted ?

  The SAP error message "PO370: All entries in the spool log were deleted" typically indicates that the spool log for a particular print job or spool request has been cleared or deleted. This can happen for various reasons, such as system maintenance, user actions, or automatic cleanup processes.
  Cause:
  
  Manual Deletion: A user may have manually deleted the spool log entries.
  Automatic Cleanup: The system may have an automatic cleanup process that removes old spool logs based on certain criteria (e.g., age, size).
  System Maintenance: During system maintenance or upgrades, spool logs may be cleared.
  Job Completion: If the print job has completed and the spool log is no longer needed, it may be deleted automatically.
  
  Solution:
  
  Check Spool Administration: Go to transaction code SP01 to check the spool requests. You can see if the spool request still exists or if it has been deleted.
  Re-run the Job: If the spool log is deleted and you need the output, you may need to re-run the job that generated the spool request.
  Review User Actions: Check if any users have the necessary authorizations to delete spool logs and if they have performed any actions that could lead to this message.
  Adjust Spool Settings: If automatic deletion is causing issues, consider adjusting the spool settings in transaction SPAD to retain spool logs for a longer period.
  Check System Logs: Review system logs (transaction SM21) for any related messages or errors that might provide more context on why the spool log was deleted.
  
  Related Information:
  
  Spool Administration: Familiarize yourself with the spool administration tools in SAP, such as SP01 for viewing spool requests and SPAD for configuring spool settings.
  User Authorizations: Ensure that users have the appropriate authorizations to manage spool requests and logs.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to spool management or this error message.
  System Configuration: Review the configuration settings for spool management in your SAP system to ensure they align with your organization's requirements.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP Basis team or SAP support for more in-depth troubleshooting.