How To Fix PO355 - OTF requests are formatted.

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 355

• Message text: OTF requests are formatted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO355 - OTF requests are formatted. ?

  The SAP error message PO355, which states "OTF requests are formatted," typically occurs when there is an issue with the output formatting of a document in SAP, particularly when dealing with output types that use OTF (Output Text Format) for printing or displaying documents.
  Cause:
  
  Incorrect Output Configuration: The output type may not be correctly configured in the system, leading to issues in formatting the output.
  Missing or Incorrect Form: The form associated with the output type may be missing, incorrectly defined, or not activated.
  Data Issues: There may be issues with the data being processed, such as missing fields or incorrect data types that prevent proper formatting.
  Printer Settings: The printer settings may not be compatible with the OTF format, leading to issues when trying to generate the output.
  SAP Notes: There may be known issues or bugs related to the specific version of SAP you are using that have been addressed in SAP Notes.
  
  Solution:
  
  
  Check Output Type Configuration:
  
  Go to the output type configuration in transaction NACE (for example, for purchasing documents, check the relevant application area).
  Ensure that the output type is correctly configured and that the associated form is correctly assigned.
  
  
  
  Verify Form:
  
  Check the form associated with the output type using transaction SMARTFORMS or SE71 (for SAPscript).
  Ensure that the form exists, is correctly defined, and is activated.
  
  
  
  Review Data:
  
  Check the data being processed for the output. Ensure that all required fields are populated and that the data types are correct.
  
  
  
  Printer Configuration:
  
  Verify the printer settings in transaction SPAD. Ensure that the printer is correctly configured to handle OTF requests.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the error message PO355. Apply any necessary patches or updates.
  
  
  
  Testing:
  
  After making changes, test the output generation again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  NACE - Output Types Configuration
  SMARTFORMS - Smart Forms
  SE71 - SAPscript Form Maintenance
  SPAD - Spool Administration
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management and troubleshooting output issues.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.