How To Fix PO330 - OTF module: Failed to output print data

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 330

• Message text: OTF module: Failed to output print data

What causes this issue?

The OTF printer drivers could not output part of the data to the
printer, as the output function, which writes the data to the output
file, returned an error code.

System Response

Part of the output was lost.

How to fix this error?

The print output is incorrect or incomplete.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO330 - OTF module: Failed to output print data ?

  The SAP error message PO330, which indicates "OTF module: Failed to output print data," typically occurs when there is an issue with the output of print data in the SAP system. This error can arise in various scenarios, particularly when trying to print documents such as purchase orders, invoices, or other output forms.
  Causes of PO330 Error
  
  
  Missing or Incorrect Output Device Configuration: The output device (printer) may not be correctly configured in the SAP system, or it may not be available.
  
  
  Issues with the Spool Request: The spool request may have encountered an error, or the spool server may be down or misconfigured.
  
  
  Data Format Issues: The data being sent to the printer may not be in the correct format or may be corrupted.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the output device or to execute the print job.
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  
  
  OTF (Output Text Format) Issues: The OTF data generated for printing may be incomplete or corrupted.
  
  
  Solutions to PO330 Error
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device is active and correctly configured.
  
  
  
  Review Spool Requests:
  
  Use transaction code SP01 to check the status of the spool requests.
  Look for any errors or issues in the spool request logs.
  
  
  
  Test the Printer:
  
  Print a test page from the output device to ensure it is functioning correctly.
  Check if other users can print to the same device.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print and access the output device.
  
  
  
  Review OTF Data:
  
  If you have access to debugging tools, you can analyze the OTF data being generated to identify any issues.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the printer.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  NACE: Output Types Configuration
  
  
  
  Documentation: Review SAP documentation related to output management and printing to understand the configuration and troubleshooting steps better.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the PO330 error in your SAP system.