How To Fix PO246 - Frontend printing was cancelled.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 246

  • Message text: Frontend printing was cancelled.

  • Show details Hide details
  • What causes this issue?

    Serious errors occurred during formatting of a local print job.

    System Response

    The request was not printed.

    How to fix this error?

    Look at the error log for this request (transaction SP01) and eliminate
    the errors reported.
    You can then reinitiate printing.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO246 - Frontend printing was cancelled. ?

    The SAP error message "PO246 Frontend printing was cancelled" typically occurs when a user attempts to print a document (such as a purchase order) from the SAP GUI, but the print job is canceled before it can be completed. This can happen for various reasons, and understanding the cause can help in finding a solution.

    Causes:

    1. User Cancellation: The user may have manually canceled the print job during the printing process.
    2. Printer Issues: There may be issues with the printer itself, such as being offline, out of paper, or having a paper jam.
    3. Network Issues: If the printer is networked, connectivity issues can prevent the print job from being processed.
    4. SAP Configuration: Incorrect configuration settings in SAP for the output device or print settings can lead to this error.
    5. Authorization Issues: The user may not have the necessary permissions to print from SAP.
    6. Frontend Settings: The frontend printing settings in the SAP GUI may not be configured correctly.

    Solutions:

    1. Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. Check for any error messages on the printer itself.
    2. Reprint the Document: Try to reprint the document. Make sure to follow the correct steps and ensure that you do not cancel the print job.
    3. Check Network Connection: If the printer is networked, verify that the network connection is stable and that the printer is accessible.
    4. Review SAP Output Device Settings: Go to transaction code SPAD (Spool Administration) and check the configuration of the output device. Ensure that it is set up correctly for frontend printing.
    5. Check User Authorizations: Ensure that the user has the necessary authorizations to print. This can be checked with the help of a system administrator.
    6. Adjust Frontend Printing Settings: In the SAP GUI, go to the settings for frontend printing and ensure that they are configured correctly. You can access this through the menu: SAP GUI > Options > Printing.
    7. Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to this error message. There may be specific patches or updates that address this issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration) and SP01 (Spool Request) to monitor and manage print jobs.
    • SAP GUI Version: Ensure that you are using a compatible version of the SAP GUI, as older versions may have bugs or issues related to printing.
    • Documentation: Refer to SAP documentation for detailed instructions on configuring printers and troubleshooting printing issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with SAP support for further assistance.

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