How To Fix PO085 - Processing group for desktop print requests: Number of requests


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 085

  • Message text: Processing group for desktop print requests: Number of requests

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PO085 - Processing group for desktop print requests: Number of requests ?

    The SAP error message PO085 typically indicates that there is an issue with the processing group for desktop print requests, specifically related to the number of requests that can be handled. This error can occur when the system has reached its limit for processing print requests, which can be due to various reasons such as configuration settings, system performance, or resource limitations.

    Cause:

    1. Exceeded Request Limit: The number of print requests being processed exceeds the configured limit in the SAP system.
    2. Configuration Issues: The settings for the processing group may not be properly configured to handle the expected volume of print requests.
    3. System Performance: High system load or performance issues may prevent the processing of additional print requests.
    4. Resource Constraints: Insufficient resources (e.g., memory, CPU) on the server can lead to this error.

    Solution:

    1. Check Configuration:

      • Review the configuration settings for the processing group in the SAP system. Ensure that the limits for print requests are set appropriately.
      • You can check the settings in transaction SPAD (Spool Administration) under the "Output Devices" and "Spool Parameters" sections.
    2. Increase Request Limit:

      • If the limit is too low for your business needs, consider increasing the maximum number of print requests allowed for the processing group.
    3. Monitor System Performance:

      • Use transaction ST03N or ST06 to monitor system performance and identify any bottlenecks that may be affecting print processing.
      • If the system is under heavy load, consider optimizing performance or scheduling print jobs during off-peak hours.
    4. Check Spool Requests:

      • Review the spool requests in transaction SP01 to see if there are any stuck or failed requests that may be causing the issue.
    5. Restart Print Services:

      • Sometimes, restarting the print services or the SAP system can help clear any temporary issues that may be causing the error.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:

      • SPAD: Spool Administration
      • SP01: Spool Request Overview
      • ST03N: Workload Analysis
      • ST06: Operating System Monitor
    • SAP Documentation: Refer to the official SAP documentation for detailed information on spool administration and print processing.

    • SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and resolve the PO085 error in your SAP system. If the problem persists, consider reaching out to your SAP Basis team or SAP support for further assistance.

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