How To Fix PO069 - Monitoring summary: spool service processing groups

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 069

• Message text: Monitoring summary: spool service processing groups

<LS>&SYS_ADMIN&</>
This node collects information about spool service processing groups.
STYLE S_DOCUS1
To classify the output requests, we recommend you assign classes to
both the spool servers and output devices. By using spool servers
configured for different types and priorities, you can better control
output requests.
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The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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<LS> </>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO069 - Monitoring summary: spool service processing groups ?

  The SAP error message PO069, which refers to "Monitoring summary: spool service processing groups," typically indicates an issue related to the spool service in the SAP system. This error can arise in various contexts, often related to printing or output management.
  Cause:
  
  Spool Service Configuration: The spool service may not be configured correctly, or there may be issues with the processing groups assigned to the spool requests.
  System Load: High system load or resource constraints can lead to delays or failures in processing spool requests.
  Printer Configuration: Issues with the printer configuration, such as incorrect device types or missing printer definitions, can also trigger this error.
  Authorization Issues: Users may not have the necessary authorizations to access or manage spool requests.
  Spool Request Issues: There may be specific issues with the spool requests themselves, such as being stuck or having errors.
  
  Solution:
  
  Check Spool Configuration: Verify the configuration of the spool service in transaction SPAD (Spool Administration). Ensure that the processing groups are correctly set up and that the printers are properly defined.
  Monitor System Load: Use transaction ST03N (Workload Analysis) to monitor system performance and identify any bottlenecks that may be affecting spool processing.
  Review Printer Settings: Check the printer settings in transaction SPAD. Ensure that the device types and output devices are correctly configured and operational.
  Check Authorizations: Ensure that the user has the necessary authorizations to manage and view spool requests. This can be checked in transaction SU53 (Authorization Check).
  Analyze Spool Requests: Use transaction SP01 (Spool Request Management) to analyze the status of spool requests. Look for any requests that are stuck or have errors and take appropriate action to resolve them.
  Restart Spool Service: If the issue persists, consider restarting the spool service. This can sometimes resolve temporary issues with spool processing.
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  ST03N: Workload Analysis
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to spool processing or the PO069 error.
  System Logs: Review system logs (transaction SM21) for any related error messages or warnings that could provide additional context for the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.