How To Fix PO015 - Spooler: Database has performed a roll back (RSPOEROLLBACK)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 015

• Message text: Spooler: Database has performed a roll back (RSPOEROLLBACK)

What causes this issue?

A low-level error has occurred in the kernel portion of the SAP spool
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the SAP system log for messages that may indicate the problem
that has occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO015 - Spooler: Database has performed a roll back (RSPOEROLLBACK) ?

  The SAP error message PO015, which states "Spooler: Database has performed a roll back (RSPOEROLLBACK)," typically indicates that a database operation related to the spool request has failed, leading to a rollback of the transaction. This can occur for various reasons, including database constraints, deadlocks, or issues with the spool request itself.
  Causes:
  
  Database Constraints: The operation may violate database constraints, such as primary key or foreign key constraints.
  Deadlocks: A deadlock situation may occur where two or more processes are waiting for each other to release resources.
  Insufficient Resources: The database may not have enough resources (memory, disk space) to complete the operation.
  Spool Request Issues: There may be issues with the specific spool request, such as corruption or invalid data.
  Transaction Timeout: The transaction may take too long to complete, leading to a timeout and subsequent rollback.
  
  Solutions:
  
  Check Database Logs: Review the database logs for any specific error messages that can provide more context about the rollback.
  Analyze Spool Requests: Check the specific spool request that caused the error. You can do this by going to transaction SP01 and reviewing the status of the spool requests.
  Increase Resources: If resource limitations are suspected, consider increasing the database server's memory or disk space.
  Database Maintenance: Perform regular database maintenance tasks, such as re-indexing or updating statistics, to ensure optimal performance.
  Transaction Management: Review the transaction management settings in SAP to ensure that they are configured correctly and that timeouts are set appropriately.
  Check for Deadlocks: Use database monitoring tools to check for deadlocks and resolve any issues that may be causing them.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SP01 (Spool Request) and SM21 (System Log) to investigate further.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  Documentation: Review SAP documentation related to spool management and database transactions for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the PO015 error and implement a suitable solution.