How To Fix PN017 - Simultaneous access via org.structure and search help not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: PN -

• Message number: 017

• Message text: Simultaneous access via org.structure and search help not allowed

What causes this issue?

You have attempted to use both the 'organizational structure' and
'matchcode' access paths. However, you may enter only one access path
at a time. The system uses the access path that you entered first.

System Response

If you have called the report SUBMIT, only the 'matchcode' access path
is used. The entries for 'organizational structure' are ignored.

How to fix this error?

Please enter only one access path.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PN017 - Simultaneous access via org.structure and search help not allowed ?

  The SAP error message PN017, which states "Simultaneous access via org. structure and search help not allowed," typically occurs in the context of using the SAP system's organizational structure and search help features simultaneously. This error is often encountered when trying to access certain functionalities that involve both organizational data and search help in a way that the system does not allow.
  Cause:
  The error is caused by a conflict in the way the SAP system is trying to access data. Specifically, it arises when a user attempts to use both the organizational structure (like a hierarchy or tree structure) and a search help (a tool that helps users find data) at the same time. The system does not support simultaneous access to these two features because it can lead to ambiguity or conflicts in data retrieval.
  Solution:
  To resolve the PN017 error, you can try the following approaches:
  
  
  Use One Access Method at a Time: Ensure that you are not trying to use both the organizational structure and search help at the same time. Choose one method to access the data you need.
  
  
  Check Configuration: If you are a system administrator or have access to configuration settings, check the settings related to the organizational structure and search help. Ensure that they are configured correctly and that there are no conflicting settings.
  
  
  Review User Authorizations: Sometimes, the error can be related to user authorizations. Ensure that the user has the necessary permissions to access the organizational structure and search help features.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that might address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes that involve organizational data, such as HR-related transactions or other modules that utilize organizational structures.
  SAP Documentation: Refer to the official SAP documentation for more details on organizational structures and search help functionalities.
  User Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to address the PN017 error and continue using the SAP system effectively.