How To Fix /PMG/GE_TOOLS022 - Master policy: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_TOOLS -

• Message number: 022

• Message text: Master policy: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_TOOLS022 - Master policy: &1 ?

  The SAP error message /PMG/GE_TOOLS022 Master policy: &1 typically relates to issues in the context of the SAP Policy Management or Governance, Risk, and Compliance (GRC) modules. This error message indicates that there is a problem with the master policy specified in the system.
  Cause:
  
  Missing Master Policy: The master policy referenced by the identifier &1 may not exist in the system.
  Incorrect Configuration: There may be a misconfiguration in the policy settings or the way the master policy is being called.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the master policy.
  Data Inconsistency: There could be inconsistencies in the data related to the master policy, such as missing or incorrect entries in the database.
  
  Solution:
  
  
  Check Existence of Master Policy:
  
  Verify if the master policy with the identifier &1 exists in the system. You can do this by navigating to the relevant transaction or table where master policies are stored.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the master policy are correct. This includes checking any related settings in the Policy Management module.
  
  
  
  Authorization Check:
  
  Confirm that the user encountering the error has the necessary authorizations to access and manage the master policy. You may need to consult with your SAP security team to review user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all related entries for the master policy are correct and complete. This may involve checking related tables or running consistency reports.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SU01 for user management.
  SAP Notes: Search for SAP Notes related to /PMG/GE_TOOLS022 for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /PMG/GE_TOOLS022 Master policy: &1.