How To Fix /PMG/GE_TOOLS020 - Policies to be ended:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PMG/GE_TOOLS -

  • Message number: 020

  • Message text: Policies to be ended:

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PMG/GE_TOOLS020 - Policies to be ended: ?

    The SAP error message /PMG/GE_TOOLS020 Policies to be ended: typically relates to the SAP Governance, Risk, and Compliance (GRC) module, specifically in the context of managing policies and compliance. This error message indicates that there are policies that need to be ended or deactivated, which may be due to various reasons such as expiration, changes in regulations, or organizational policy updates.

    Causes:

    1. Policy Expiration: The policies may have reached their expiration date and need to be reviewed or ended.
    2. Regulatory Changes: Changes in compliance regulations may require certain policies to be updated or terminated.
    3. Organizational Changes: Changes in the organization’s structure or strategy may necessitate the ending of certain policies.
    4. System Configuration Issues: There may be issues with the configuration of the GRC system that are causing the error.

    Solutions:

    1. Review Policies: Check the policies that are flagged by the error message. Determine if they are indeed expired or need to be updated.
    2. End or Update Policies: If the policies are no longer relevant, proceed to end them. If they need updates, make the necessary changes and re-activate them.
    3. Consult Documentation: Refer to the SAP GRC documentation for guidance on managing policies and compliance.
    4. System Configuration Check: Ensure that the GRC system is properly configured. If there are issues, consult with your SAP Basis or GRC administrator.
    5. User Authorization: Ensure that you have the necessary authorizations to end or modify policies in the system.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
    • GRC Community: Engage with the SAP Community or forums where other users may have encountered similar issues.
    • Training and Documentation: Consider training sessions or documentation on SAP GRC policy management to better understand how to handle such situations in the future.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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