How To Fix /PMG/GE_MAC030 - Policy & cannot be processed as there is an open application

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MAC -

• Message number: 030

• Message text: Policy & cannot be processed as there is an open application

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MAC030 - Policy & cannot be processed as there is an open application ?

  The SAP error message /PMG/GE_MAC030 Policy & cannot be processed as there is an open application typically occurs in the context of SAP's Project Management or similar modules where policies or applications are being processed. This error indicates that there is an open application related to the policy you are trying to process, which is preventing the action from being completed.
  Cause:
  
  Open Application: The primary cause of this error is that there is an existing application that is still open or in progress. This could be due to a previous transaction that has not been completed or closed properly.
  Locking Mechanism: SAP uses a locking mechanism to prevent concurrent processing of the same data. If an application is open, it locks the associated policy, preventing further actions.
  User Session: Sometimes, a user session may not have been properly terminated, leaving the application in an open state.
  
  Solution:
  
  
  Check Open Applications: 
  
  Navigate to the relevant transaction or application where the policy is being processed.
  Check if there are any open applications related to the policy in question. You may need to consult with your team or check the database for any pending transactions.
  
  
  
  Close or Complete the Open Application: 
  
  If you find an open application, complete or close it as necessary. This may involve finalizing a transaction, saving changes, or explicitly closing the application.
  
  
  
  Use Transaction Codes: 
  
  You can use transaction codes like SM12 to check for locks on the policy or application. This will show you if there are any locks that need to be released.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Consult with IT Support: 
  
  If you are unable to identify or resolve the open application, it may be necessary to consult with your IT support team or SAP Basis team. They can help identify any system-level issues or assist in releasing locks.
  
  
  
  Review Documentation: 
  
  Check SAP documentation or your organization's internal documentation for any specific procedures related to the policy and application processing.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Authorizations: Ensure that you have the necessary authorizations to process the policy and that there are no restrictions in place that could be causing the issue.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.