How To Fix /PMG/GE_MAC028 - No policy IDs exists for given policy numbers and result set ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MAC -

• Message number: 028

• Message text: No policy IDs exists for given policy numbers and result set ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MAC028 - No policy IDs exists for given policy numbers and result set ID ?

  The SAP error message /PMG/GE_MAC028 No policy IDs exists for given policy numbers and result set ID typically occurs in the context of SAP's Policy Management or Insurance modules, particularly when dealing with policy data retrieval or processing.
  Cause:
  This error message indicates that the system could not find any policy IDs associated with the specified policy numbers and result set ID. Possible reasons for this error include:
  
  Incorrect Policy Numbers: The policy numbers provided may be incorrect or do not exist in the system.
  Result Set ID Issues: The result set ID may not be valid or may not correspond to any existing data.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
  Authorization Issues: The user may not have the necessary permissions to access the policy data.
  Configuration Issues: There may be configuration problems in the Policy Management module that prevent the system from retrieving the necessary data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Verify Policy Numbers: Double-check the policy numbers you are using to ensure they are correct and exist in the system.
  Check Result Set ID: Ensure that the result set ID is valid and corresponds to the expected data.
  Data Integrity Check: Run a data integrity check to ensure that the policy data is correctly entered and synchronized in the system.
  User Authorization: Verify that the user has the necessary permissions to access the policy data. If not, adjust the user roles or permissions accordingly.
  Consult Documentation: Review SAP documentation or help resources related to the Policy Management module for any specific configuration or setup requirements.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy management, such as IP01 (Create Policy) or IP02 (Change Policy).
  Logs and Traces: Review system logs or traces to gather more information about the error context, which can help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.