How To Fix /PMG/GE_MA_MESSAGE013 - Error while saving the Master Policy

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MA_MESSAGE -

• Message number: 013

• Message text: Error while saving the Master Policy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MA_MESSAGE013 - Error while saving the Master Policy ?

  The SAP error message /PMG/GE_MA_MESSAGE013 typically indicates that there is an issue when trying to save a Master Policy in the SAP system, particularly in the context of the SAP Policy Management (PMG) module. While the exact cause can vary based on the specific configuration and data in your system, here are some common causes and potential solutions:
  Possible Causes:
  
  
  Data Validation Errors: There may be missing or incorrect data in the fields required for saving the Master Policy. This could include mandatory fields that are not filled out or fields that contain invalid data.
  
  
  Authorization Issues: The user attempting to save the Master Policy may not have the necessary authorizations to perform this action.
  
  
  Configuration Issues: There may be configuration settings in the PMG module that are not set up correctly, leading to errors when trying to save policies.
  
  
  System Errors: There could be temporary system issues or bugs in the SAP system that are causing the error.
  
  
  Business Rules Violations: The policy being saved may violate certain business rules or constraints defined in the system.
  
  
  Solutions:
  
  
  Check Data Entries: Review all the fields in the Master Policy for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the expected formats.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to create or modify Master Policies. This may involve checking roles and authorizations in the SAP system.
  
  
  Consult Configuration Settings: If you have access to the configuration settings, check for any misconfigurations in the PMG module that could be causing the issue. This may require assistance from a system administrator or SAP consultant.
  
  
  Check for System Issues: Look for any system messages or logs that might indicate a broader issue with the SAP system. If necessary, consult with your IT support team to investigate any potential system errors.
  
  
  Review Business Rules: Ensure that the Master Policy being created adheres to all defined business rules and constraints. This may involve consulting with business analysts or stakeholders familiar with the policy management process.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or patches available for known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Policy Management, such as /PMG/GE_MA for Master Policy management.
  Documentation: Review SAP documentation or help files related to the PMG module for additional guidance on Master Policy creation and management.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.