How To Fix /PMG/GE_GEN_MPE232 - Master Policy Application &1 is still in Process

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 232

• Message text: Master Policy Application &1 is still in Process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE232 - Master Policy Application &1 is still in Process ?

  The SAP error message /PMG/GE_GEN_MPE232 indicating that "Master Policy Application &1 is still in Process" typically arises in the context of the SAP Policy Management module, particularly when dealing with master policy applications. This error suggests that a particular master policy application is currently being processed and cannot be accessed or modified until the current process is completed.
  Cause:
  
  Ongoing Processing: The most common cause of this error is that the master policy application is still being processed by another transaction or user. This could be due to a long-running process or a previous transaction that has not yet completed.
  Locking Mechanism: SAP uses a locking mechanism to prevent multiple users from making changes to the same data simultaneously. If one user is processing the master policy, others will receive this error until the lock is released.
  System Performance Issues: If the system is experiencing performance issues, it may take longer for processes to complete, leading to this error.
  
  Solution:
  
  Wait for Completion: If you are aware of another user or process that is working on the master policy application, wait for that process to complete. You can check with your colleagues or system administrators.
  Check Background Jobs: Use transaction codes like SM37 to check for any background jobs that might be processing the master policy application. If you find a job that is stuck or taking too long, you may need to investigate further.
  Release Locks: If you suspect that a lock is causing the issue, you can use transaction SM12 to check for and release any locks on the master policy application. However, be cautious when releasing locks, as this can lead to data inconsistencies if the other process is still running.
  System Monitoring: If this issue occurs frequently, it may be worth monitoring system performance and reviewing any long-running processes that could be optimized.
  Consult Documentation: Check SAP notes or documentation related to the specific version of your SAP system for any known issues or patches that may address this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM37 (to monitor background jobs), and SM21 (to check system logs).
  SAP Notes: Search the SAP Support Portal for any notes related to this error message for additional troubleshooting steps or patches.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and modify master policy applications, as permission issues can sometimes lead to unexpected errors.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.