How To Fix /PMG/GE_GEN_MPE213 - Master Policy has no identifier

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 213

• Message text: Master Policy has no identifier

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE213 - Master Policy has no identifier ?

  The SAP error message /PMG/GE_GEN_MPE213 Master Policy has no identifier typically occurs in the context of SAP's Policy Management module, particularly when dealing with master policies in insurance or financial services applications. This error indicates that the system is unable to find a valid identifier for a master policy, which is essential for processing or managing the policy.
  Cause:
  
  Missing Identifier: The master policy record may not have been created correctly, or the identifier field may be left blank.
  Data Inconsistency: There may be inconsistencies in the database where the master policy data is stored.
  Configuration Issues: The system configuration may not be set up correctly to handle master policies.
  Authorization Issues: The user may not have the necessary permissions to access or view the master policy.
  
  Solution:
  
  Check Master Policy Creation: Ensure that the master policy has been created correctly and that all required fields, including the identifier, are filled out.
  Review Data Entries: Go through the database entries for the master policy to ensure that there are no missing or incorrect values.
  Configuration Review: Check the configuration settings in the SAP system related to policy management to ensure they are set up correctly.
  User Permissions: Verify that the user encountering the error has the necessary permissions to access the master policy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling master policies and identifiers.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy management, such as IP01 (Create Policy) or IP02 (Change Policy).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.